We picked this property because of all of the comments about how clean it was. That’s my #1 benchmark. We were not disappointed. It was exceptionally clean. The front desk staff member was so friendly. She got slammed quickly with a long line of people, but acknowledged each one as we entered and said she’d be with us shortly. I always appreciate that. We loved that we could park near a door close to our room. Thanks to the woman who checked us in, we knew what door that was. Our room was so roomy. Wished we’d had more time there. Had a king bed and a couch, chair and ottoman and table/chairs. They say they have a kitchenette, but altho there is a sink and cabinets and fridge, there are no dishes or silverware. So just bring your own if you intend on warming anything up. And we appreciate that it was pet friendly. We look forward to staying here again on our next trip to Dubuque.
Kim
сентябрь 2024 г.
The room was clean and spacious, and the staff was VERY attentive, friendly, and professional. They make sure the guests feel at home. The complimentary breakfast takes place in the attached restaurant, so there is plenty of room. Lots of parking, a very large pool area with enough tables and chairs to accommodate several groups, and the pool traffic does not have to walk through the lobby, which is so nice. The attached restaurant is Old Chicago, and they have some great food, too.
Milligan
июль 2024 г.
The location, the facility, the attached restaurant were all good. My son said, "It depends on who you are, A family with kids should really like it, especially rooms around the pool. But, business people might not like it so much if there are a lot of kids around." I agree. The hotel did very well at stopping the noise at 10:00 pm, which we greatly appreciated. I really liked the hotel, my son had mixed reviews.
Chester
июль 2024 г.
Great location to the University of Dubuque which was why we were there. We really enjoyed the restaurant, Old Chicago Pizza, that was located at the edge of the property. Nescafe coffee machine in the lobby for use by all guests.
Nick
апрель 2024 г.
Our daughter is a student at the Univesity of Dubuque so it's close to campus, which we really like. We also like the fact that there is a restaurant located at the end of the hotel. It's nice to not have to leave again to go eat once you check in.
Nick
июнь 2024 г.
Helpful staff, clean, restaurant inside hotel, great free breakfast including real eggs, sausage, potatoes, waffles and assortment of breads/pastries. There was 24-hour coffee in the lobby with an espresso machine that made varies different coffees. In the middle of the hotels there is a large atrium with a pool, hot tub, pool table, ping pong table, and lots of tables/chairs all around. There was also a small game room for the kids. It was less than 3 miles to downtown.
Toni
сентябрь 2024 г.
The room was large and clean. The bathroom was huge with great lighting to do hair and makeup. There was so much space in the room, and everything was comfortable. In room coffee was good, room had a fridge which was very clean. The bathroom was spotless, as was the rest of the room. Linens seemed new. Staff was friendly and helpful. Their breakfast is the best! Staff is constantly checking and replenishing the food and it is fantastic. Menu changes each day.
Kris
сентябрь 2023 г.
This is our second time staying here. Upon entering you feel welcomed. Friendly staff is there with smiling faces. Very clean and comfortable rooms. I love the atrium for gathering and relaxing, playing games and talking. The breakfast is very good with many choices. We left full and happy. This will be our choice to stay at while we visit galena territory in future visits.
Dawn
февраль 2024 г.
We used your hotel in 1999 for our wedding group block, and occasionally still stay there when travelling through the area. I am always impressed with how friendly, knowledgeable and helpful the staff are. The hotel is always clean. Our double queen kitchenette was clean and very comfortable. The pool and hot tub are great. the jets in the hot tub seemed a little weak on this trip, but it was nice and hot! Great value and experience for the price of the room
Jeffery
январь 2024 г.
the room was modern and clean. I particularly liked that it didn’t smell like the last Best Western I stayed at the night before in Sikeston, MO.
Laurie
февраль 2023 г.